The opportunities listed below are always available. We have flexible availability and we would love to have you as a volunteer!

 

Purpose:

Greet, direct and assist visitors at the main entrance

Responsibilities/Duties:

  • Direct visitors to the elevator from the information desk

  • Ensure that all visitors have the necessary tickets

  • Answer visitor questions as needed

  • Miscellaneous activities as needed

  • Remind visitors of CCMH gallery policy

Qualifications:

  • Outgoing, friendly demeanor and a smile!

  • Basic knowledge of CCMH policy and procedures

  • Basic knowledge of the community

Commitment required: 3-4 hours / shift

 
 

Purpose:

Create a welcoming and unique retail experience, by offering great customer service and product knowledge to the visitor. The CCMH gift shop is a fun place to interact with visitors from around the world and learn about exclusive, one-of-a kind gifts!

Responsibilities/Duties:

  • Greet and assist visitors

  • Offer product knowledge and assist visitors to the register

  • Help keep the store clean and presentable

  • Assist in restocking merchandise as directed

  • Use POS system to complete visitor purchases

  • Assist with online store as directed

Qualifications:

  • Friendly demeanor and a smile!

  • Basic computer skills, design and photography skills a plus

  • Ability and interest to learn about museum store products and history

  • POS experience or willingness to learn

  • Customer service or retail experience preferred, but not required (will train)

Commitment required: 3-4 hours / shift

 
 

Purpose:

To provide friendly and efficient customer service to callers.

Responsibilities/Duties:

  • Answer phone calls as needed

  • Transfer calls to the appropriate staff members

  • Other administrative activities as needed

Qualifications:

  • Friendly demeanor and ability to learn

  • Basic knowledge of CCMH policy and procedures

  • Ability to operate a multi-call phone system

Commitment required: 3-4 hours / shift

Volunteers contribute substantially to the work and mission of the CCMH, and the CCMH staff works closely with volunteers to make the experience rewarding and engaging for the volunteers, members, and the community that the CCMH serves.